Keep the source with the update

Separate what was said, what was reviewed and what has actually changed.

General explanation · reviewed 17 October 2026 · no live agency lookup

Keep the source and date

Retain what the source actually says, when it was recorded and what remains uncertain.

Distinguish an update from an outcome

A message, response or new entry is not proof that a service changed or an issue was resolved.

Make corrections traceable

Correct inaccurate information without pretending the earlier statement never existed. Civic Ledger remains the institutional record authority; this page does not create a civic record.